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Target Population: We provide mental health case management (CM) to adults, children, and adolescents with serious and persistent mental illness (SPMI) and/or a serious emotional disturbance (SED). Participants must meet the eligibility requirements identified through Optum Idaho - Category 3 benefits governing case management.

Case Management: is a community-based program where a behavioral health professional or trained peer assists members/consumers who are at risk of being underserved in their effort to identify, access, and utilize medical, behavioral health, or social services, or to otherwise achieve goals for recovery/resiliency. Case management may be mobile or delivered in an outpatient treatment setting. Case management services vary in intensity, frequency, and duration in order to support the member’s ability to utilize behavioral health and medical services, manage functional difficulties, or otherwise realize goals for recovery/resiliency.

Staff Qualifications: CM services are provided by Bachelor's prepared providers under the supervision of an independently licensed behavioral health clinician. The Bachelor’s prepared provider must possess a current behavioral health license or have certification through the Psychiatric Rehabilitation Association.

PVFC Crisis Line

(208) 339-4665